← Terms and policies

Reviews

Updated 11 October 2026 ·

In short

Only a Skeeper who paid for a visit with Skeepy Pay can review that clinic, once per visit. That is what makes the ratings worth reading.

1Who can review

After you pay a clinic with Skeepy Pay, you can rate that visit and, if you like, say why. One review per visit; you can change it for fourteen (14) days.

2What Skeepers see

A clinic's average stars and how many Skeepers rated it. What you write goes to our team, who read every review.

3What we remove

  • Anything abusive, threatening or discriminatory.
  • Personal details: phone numbers, addresses, names of staff who are not the clinic's public face.
  • Reviews written by or for a clinic, or offered something in return.
  • Anything we find to be false.

4Clinics

A clinic may not offer anything in return for a review, or ask Skeepers to change one. Clinics that do are removed.

This policy explains part of the Terms and Conditions. Where they differ, the Terms apply.