Veterinary Practice KPI Tracker
What gets measured gets managed. Track these numbers monthly to spot trends before they become problems.
Core Monthly Metrics
| Metric | How to calculate | This month |
|---|---|---|
| Active patients seen | Unique patients with a visit | |
| Average transaction value | Total revenue ÷ number of invoices | |
| New clients | First-time clients this month | |
| Rebooking rate | Visits with a follow-up booked ÷ total visits | |
| Claim turnaround | Avg days from submission to payout | |
| No-show rate | Missed appointments ÷ booked |
Reading the Numbers
- Rising no-shows? Tighten reminders and confirmations.
- Flat transaction value? Review pricing and add-on services.
- Low rebooking? Make the next appointment before the client leaves.
12-Month View
| Month | Revenue | Patients | New clients |
|---|---|---|---|