Client Recall & Reminder Templates

Vaccination Due

Hi {{owner}}, this is {{clinic}}. {{pet}}’s vaccination is due on {{date}}. Reply to book a slot and keep their cover and protection up to date. Thank you!

Annual Check-Up

Hi {{owner}}, it’s time for {{pet}}’s annual wellness check at {{clinic}}. A yearly review catches small issues early. Reply BOOK and we’ll find a time that suits you.

Parasite Prevention Due

Hi {{owner}}, {{pet}}’s deworming / flea & tick treatment is due. Pop in this week and we’ll keep them protected. — {{clinic}}

Post-Visit Follow-Up

Hi {{owner}}, just checking in on {{pet}} after their visit. How are they doing? Reply here if you have any concerns. — {{clinic}}

Missed Appointment

Hi {{owner}}, we missed {{pet}} at {{date}}. No problem — reply to rebook and we’ll get them back on track. — {{clinic}}

Best Practice

• Send vaccination reminders 1–2 weeks ahead, then a day before.
• Always include the clinic name and an easy way to reply.
• Keep a do-not-contact list and honour opt-outs.